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Water Heater Installation & Repair in West Columbia

Water Heater Installation & Repair in Columbia

Water heater installation and repair in West Columbia

A failing water heater rarely gives much warning beyond lukewarm showers, a rusty tint in the water, or a puddle forming near the tank. This category covers the full range of work: swapping out an old tank unit, installing a tankless system, repairing a leaking valve or bad heating element, flushing sediment out of a tank, and replacing units that have simply reached the end of their service life. In West Columbia, that also means accounting for sediment buildup from local water conditions, which shortens tank lifespan if a heater is never flushed.

When you're choosing a plumber for this work, look past the marketing and check a few concrete things: are they licensed and insured to do the gas or electric connection work involved, do they pull the required permit for a full replacement, and do they give you a straight answer on tank size and venting before quoting a price. A trustworthy contractor will inspect your existing setup, not just quote off a phone call, and will explain the tradeoffs between repairing an aging unit versus replacing it outright.

We've ranked all 44 businesses in this category based on factors like review consistency, responsiveness, and how they handle both routine repairs and full installs. See the full breakdown in our ranked guide to West Columbia plumbers, and read our methodology for how we score and weight each factor.

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All water heater installation & repair in West Columbia, ranked by score and relevance

44 businesses, scored on recent reviews. The order weighs each business's overall score by how much of its reviewed work is water heater installation & repair, so a lower-scored specialist can rank above a higher-scored generalist.

Merritt Plumbing | Plumber in West Columbia, SC | Water Heater Repair & Plumbing Services
#1
84

Merritt Plumbing | Plumber in West Columbia, SC | Water Heater Repair & Plumbing Services

4.8(40)✓ Google-verified

Merritt Plumbing earns consistent five-star ratings for same-day service, transparent pricing, and thorough work that holds up over time. Technicians like Zack, Julio, and Zach P are praised for answering calls, arriving within the promised window, and explaining repairs upfront before starting. Water heater replacement and faucet work dominate the feedback, with customers noting fair quotes compared to competitors and work areas left clean.

Emergency PlumbingDrain & Sewer CleaningWater Heater Installation & Repair
Call Dad
#2
93

Call Dad

4.9(1801)✓ Google-verified

Every recent review names a specific technician and praises them for professionalism, politeness, and taking time to explain problems and options. Reviewers repeatedly mention technicians arriving on time, diagnosing issues thoroughly, and providing detailed breakdowns of work or photos of completed jobs. Staff like Eric, John, Dallas, Leon, and Harrison stand out for patience and knowledge. One reviewer signed up for membership after Dallas's service. Water heater quotes are noted as reasonably priced. No complaints appear in recent submissions.

Water Heater Installation & RepairCommercial PlumbingEmergency Plumbing
1st Choice Quality Heating, Air, Plumbing
#3
89

1st Choice Quality Heating, Air, Plumbing

4.9(86)✓ Google-verifiedPublishes prices

Russell Dennis dominates the review record: punctual, polite, and thorough on water heaters, leaks, and plumbing fixes. Other technicians (Chris, Leroy, Kris, Jeff, Lavance) earn equal praise for courtesy and clarity. Same-day service and detailed explanations are consistent. One reviewer noted price as steep but necessary for quality. Cleanup is reliable. The 4.9 rating across 86 reviews (93% five-star) reflects near-unanimous satisfaction with emergency calls and water heater work.

Emergency PlumbingWater Heater Installation & Repair
CPS Drain & Plumbing
#4
94

CPS Drain & Plumbing

5.0(400)✓ Google-verified

For over thirty years, CPS has earned consistent five-star praise for speed and professionalism. Technicians like Robert, Gary, Joel, and Colleen diagnose problems quickly, arrive on schedule or early, and complete repairs the same day when possible. Reviewers trust them with older homes and complex work. Staff communicate openly about costs and potential issues before starting. One customer called them "an advisor for all things plumbing" after years of successful water line updates to a 1941 home. Pricing was described as reasonable by multiple customers.

Emergency PlumbingDrain & Sewer CleaningWater Heater Installation & Repair
Cottrell & Co., Inc Plumbing Heating And Air
#5
93

Cottrell & Co., Inc Plumbing Heating And Air

4.9(621)✓ Google-verified

Staff answer early morning calls and arrive same-day, often within hours. Technicians like Tim and Jason build rapport, explain work clearly, and solve problems without pressure to upsell. Customers who've used them for years cite honesty, reasonable fees, and willingness to spend time diagnosing issues-even billing only $75 for a lengthy leak hunt. Holiday and weekend availability stands out in an industry known for delays. Plumbing work covers everything from emergency repairs to slab leaks and remodeling; HVAC is also core. The rare miscommunication gets corrected fast. Reviewers emphasize that Cottrell staff feel like "down to earth, good people" who care about client satisfaction over sales tactics.

Emergency PlumbingDrain & Sewer CleaningWater Heater Installation & Repair

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On Call Plumbing, Heating & Air
#6
93

On Call Plumbing, Heating & Air

4.9(251)✓ Google-verified

Nathan, JB, Tim, and other named technicians consistently earn praise for fixing plumbing and HVAC issues correctly on the first visit, often same-day or next-day. Customers value their willingness to explain problems clearly, offer multiple options without pushing unnecessary work, and respect time and property. Dispatch staff book appointments quickly; techs arrive punctual and courteous. One long-term customer notes five years of reliable service across home, HOA, and commercial jobs. A church client commended a technician for expert diagnostics and attention to detail.

Emergency PlumbingRepiping & Pipe RepairWater Heater Installation & Repair
Mr. Rooter Plumbing of Lexington SC
#7
93

Mr. Rooter Plumbing of Lexington SC

4.9(236)✓ Google-verifiedPublishes prices

Mac, Joseph, Kara, and the team handle jobs other plumbers back away from, arriving fast and fixing things right. Reviewers consistently report transparent pricing, clear communication, and staff who treat work with care whether it's a home leak or a medical facility's sewer reline. Specific strengths emerge across residential and commercial jobs: water heater replacement, main line leaks, drain relining, toilet repairs, and sink issues. Customers return repeatedly and praise the crew for explaining work in detail, staying neat, and delivering results ahead of expected timelines.

Emergency PlumbingDrain & Sewer CleaningWater Heater Installation & Repair
2nd Wind Heating & Air Conditioning
#8
87

2nd Wind Heating & Air Conditioning

4.8(1752)✓ Google-verified

Technicians regularly arrive on time, explain work clearly, and send photos before arriving; customers appreciate the balance of quality and fair pricing. Scheduling constraints have emerged recently: the company is running four months behind with reduced staff, making weekend appointments difficult for working customers and requiring advance planning.

Repiping & Pipe RepairWater Heater Installation & RepairGas Line Services
Beaver Plumbing and Electric
#9
88

Beaver Plumbing and Electric

5.0(358)✓ Google-verified

Beaver Plumbing and Electric earns consistent praise for technicians who listen, explain, and act quickly. Customers name Kaine, Garrett, Steve, and Stephen as reliable, courteous, and skilled. One reviewer flagged unfinished work orders, but the bulk of feedback centers on straightforward service and integrity in assessing whether repairs are truly needed.

Emergency PlumbingDrain & Sewer CleaningWater Heater Installation & Repair
Mr. Rooter Plumbing of Columbia
#10
89

Mr. Rooter Plumbing of Columbia

5.0(71)✓ Google-verifiedPublishes prices

All 71 reviews rate this business five stars. Reviewers consistently praise quick response times, appointment availability, and the professionalism of named staff like Joseph, Wally, Jordan, and Isaac. Work quality and communication stand out; customers note thorough diagnostics, informative explanations, and proactive follow-up from scheduling through completion.

Emergency PlumbingDrain & Sewer CleaningWater Heater Installation & Repair
Franklin Plumbing & Drain Cleaning
#11
89

Franklin Plumbing & Drain Cleaning

4.9(1110)✓ Google-verified

Customers regularly praise Franklin Plumbing for arriving same-day or next-day with technicians who diagnose problems quickly and explain solutions clearly. Named staff like Joey, Lawrence, Joshua, and Tony earn repeated mention for patience and professionalism, with crews leaving areas clean after repairs. Pricing complaints emerge occasionally. One reviewer balked at $676 for a sink stopper replacement; another found $500+ steep for a 30-minute drain fix. A $69 diagnostic fee that didn't result in a fix also rankled. Otherwise, the business handles emergency calls promptly, coordinates with warranty companies smoothly, and technicians often spot secondary issues homeowners miss.

Emergency PlumbingDrain & Sewer CleaningWater Heater Installation & Repair
Crew Plumbing and Drain
#12
88

Crew Plumbing and Drain

4.8(163)✓ Google-verified

Kevin Tisdale and his crew consistently arrive within the window they promise, often faster, and spend time explaining what they find rather than pushing unnecessary work. Reviewers describe them as honest and professional whether handling a simple faucet repair, same-day diagnosis of a water heater, or a major sewer line collapse that required emergency coordination with the city.

Emergency PlumbingDrain & Sewer CleaningWater Heater Installation & Repair
Dr Rooter
#13
85

Dr Rooter

5.0(29)✓ Google-verified

A locally owned plumber earning consistent five-star reviews for speed, honesty, and professionalism. Technicians like Jordan and Josh arrive on time with tools ready, diagnose problems clearly, and leave the space clean. Reviewers praise transparent pricing and willingness to stay until the job is done, even in tight spaces. Staff communicate before arrival (name and photo sent), explain options, and handle both residential and commercial work. Many note this is a local business with a human on the phone, not a corporate chain. The value extends to equipment maintenance and team training, visible in how they show up prepared and stay professional throughout.

Water Heater Installation & RepairEmergency PlumbingDrain & Sewer Cleaning
Superior Plumbing & Gas
#14
86

Superior Plumbing & Gas

4.7(171)✓ Google-verified

Preston and Becca lead a team that shows up fast and solves problems on the first call. Reviewers consistently praise their honesty about costs and willingness to discuss options; one customer saved $2,730 by switching from a competitor. The main hiccup: a service quoted at $55 cost $250, though the company worked out a payment plan when asked. Multiple named technicians (Preston, Becca, Julius, Jeff) handle drain work, kitchen and bathroom leaks, water heater emergencies, and gas service. In winter storms when other plumbers were booked solid, Superior made emergency calls a priority. One rushed job left a leak unfixed and needed rework, but that stands alone against 26 five-star reviews praising on-time, efficient work.

Emergency PlumbingDrain & Sewer CleaningWater Heater Installation & Repair
WeCo Rooter
#15
86

WeCo Rooter

4.8(405)✓ Google-verified

WeCo Rooter holds a 4.8 rating across 405 Google reviews. A detailed sentiment read was not produced on this pass, so the placement rests on rating consistency and volume.

Emergency PlumbingDrain & Sewer CleaningWater Heater Installation & Repair
1-800-Plumber +Air
#16
84

1-800-Plumber +Air

4.8(142)✓ Google-verifiedPublishes prices

Calls get answered fast and technicians arrive same-day or within 24 hours. Techs like Philip and Dylan Edwards explain the problem clearly, quote before starting, clean up after themselves, and stand behind their work with warranties. Service quality and respect for the home earn consistent praise. Pricing sits higher than some competitors, though reviewers say it matches the work done. One old review flagged the location as closed, but 142 reviews (92% five-star) suggest normal operations.

Emergency PlumbingWater Heater Installation & RepairCommercial Plumbing
The Local Plumbing Co. of Columbia
#17
85

The Local Plumbing Co. of Columbia

5.0(28)✓ Google-verifiedPublishes prices

Every review praises this team for honesty, speed, and fair pricing. Kyle and Chris show up on time, explain the work clearly, clean up before leaving, and resist the pressure to sell jobs the homeowner doesn't need.

Emergency PlumbingDrain & Sewer CleaningWater Heater Installation & Repair
Roto-Rooter Plumbing & Water Cleanup
#18
82

Roto-Rooter Plumbing & Water Cleanup

4.6(1123)✓ Google-verified

Nearly all recent jobs go smoothly: Samantha and Ayden show up on time, diagnose issues quickly, and explain the work clearly. Both technicians earn repeated praise for professionalism and skill. One water damage case spiraled into months of disputed billing over an overstated scope and missing insurance paperwork, though the company later settled after the customer escalated. The company serves residential and rental properties, handles everything from toilet repairs to emergency water damage. Samantha Bernhardt and Ayden Schaub are named repeatedly by satisfied customers across routine and complex jobs. Service speed and technician personality seem to drive loyalty for the majority.

Emergency PlumbingWater Heater Installation & RepairCommercial Plumbing
Clear Water Group, LLC
#19
80

Clear Water Group, LLC

5.0(17)✓ Google-verified

All 15 recent reviews award five stars. Melvin Brown, the owner, earns consistent praise for showing up quickly, diagnosing problems accurately, and charging fairly. Customers highlight his hands-on approach, his knowledge of tankless water heaters, and his team's care to clean up after jobs. Several reviewers mention he called them personally to discuss their situation and follow up on the work.

Drain & Sewer CleaningWater Heater Installation & RepairEmergency Plumbing
Perfecto Plumbing &Gas LLC
#20
82

Perfecto Plumbing &Gas LLC

4.9(60)✓ Google-verified

Perfecto Plumbing handles repairs from emergency leaks to major sewer line work, earning consistent praise for on-time service, clear explanations, and fair quotes. One significant dispute involved a damaged tub during a 2024 bathroom remodel job, resulting in a disputed refund and additional repair costs to the customer, though this remains an isolated complaint among 60 reviews.

Emergency PlumbingDrain & Sewer CleaningWater Heater Installation & Repair
Cool Care Heating, Air, Plumbing & Refrigeration
#21
81

Cool Care Heating, Air, Plumbing & Refrigeration

4.7(700)✓ Google-verified

Cool Care's strength is quick response on emergencies and water heater work, with technicians arriving same-day and diagnosing problems faster than competitors. Crews arrive on time, finish clean, and staff like Derek, Josh, Paul, and CJ earn repeated praise for courtesy and skill. Friction emerges on larger HVAC jobs: some customers report installation mistakes (wrong pipe size, incorrect zoning) that the company quotes to fix rather than warranty, and pricing is consistently 20-27% above other bids. One long-term customer felt upsold $1,300 in upgrades on a still-warranted unit; another felt charged more after a rebate credit dispute.

Drain & Sewer CleaningWater Heater Installation & RepairCommercial Plumbing
1-Tom-Plumber
#22
80

1-Tom-Plumber

4.9(381)✓ Google-verified

Sunday and ice-storm calls answered same night by knowledgeable crew who explain repairs clearly and finish fast. Matt, Jacob, Jordan Brown, Jerel, and Joshua Jones earn repeat customers with professional troubleshooting; one poor diagnosis was refunded after a complaint, though some find parts and labour costly.

Emergency PlumbingDrain & Sewer CleaningWater Heater Installation & Repair

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Aero Plumbing Inc.
#23
78

Aero Plumbing Inc.

4.2(176)✓ Google-verified

Aero Plumbing earns strong marks for technician expertise and straightforward pricing. Customers consistently report quick response times, clear explanations of problems and solutions, and efficient work that respects the home. One significant complaint about missed appointments and poor communication undercuts an otherwise reliable reputation. Staff including John, Brandon, Preston, Branden, Gary, and Matt are named positively across repairs ranging from ice maker drains to water heater replacement and bathroom renovations. Technicians often suggest cost-saving alternatives (like diagnosing a wall switch instead of replacing a disposal) and complete jobs faster than expected, leaving work areas clean.

Emergency PlumbingCommercial PlumbingDrain & Sewer Cleaning
Knight's Plumbing
#24
78 low data

Knight's Plumbing

4.8(25)✓ Google-verified

Long-term customers return repeatedly for honest work, dependable service, and prices that consistently undercut competitors. Technicians show up on time, finish efficiently, and staff handle phone calls with patience and care.

Drain & Sewer CleaningWater Heater Installation & RepairEmergency Plumbing
Fast Response Plumbing LLC
#25
73 low data

Fast Response Plumbing LLC

4.4(27)✓ Google-verified

Fast Response lives up to its name: most reviewers report technicians arriving within hours and resolving jobs quickly. Named staff (Robert Sims, Anthony, Will, Tron) earn repeated praise for professionalism and problem-solving. Two older complaints about communication and misdiagnosis stand out against 85% five-star ratings, suggesting these were isolated issues.

Emergency PlumbingDrain & Sewer CleaningWater Heater Installation & Repair
Aero Plumbing
#26
72 low data

Aero Plumbing

5.0(6)✓ Google-verified

All six reviews award five stars. One caller reached a technician within 45 minutes of an after-hours emergency call; another praised quick, quality work on a pot filler fixture. Multiple reviewers report years of repeat business and note Aero fits them in even on short notice.

Emergency PlumbingDrain & Sewer CleaningWater Heater Installation & Repair
ADU Water Fire Mold Storm
#27
67 low data

ADU Water Fire Mold Storm

5.0(8)✓ Google-verified

All eight reviews are five-star. Callers praise staff like Tracey and Janese for quick scheduling and clear answers; technician Ben earns repeated mention for thoroughness and professional handling of leak detection and damage assessment. No complaints appear in the review text.

Water Heater Installation & RepairCommercial Plumbing
Webster Plumbing Gas
#28
68

Webster Plumbing Gas

4.1(61)✓ Google-verified

Most jobs run smoothly: staff arrive quickly, identify problems fast, and charge fairly for straightforward fixes like unclogging drains or replacing water heaters. Larger or disputed work creates friction, with customers reporting surprise bills, missed diagnoses (especially gas leaks), and owner Mark's defensive responses to complaints rather than making things right.

Emergency PlumbingDrain & Sewer CleaningWater Heater Installation & Repair
W O Blackstone & Co Inc
#29
66 low data

W O Blackstone & Co Inc

5.0(12)✓ Google-verified

All 12 reviews are five-star. Reviewers describe W O Blackstone as a reliable partner for construction and HVAC work, with staff who communicate clearly and handle both routine and complex projects. Limited detail on specific plumbing services.

Commercial PlumbingGas Line ServicesWater Heater Installation & Repair
R G Murphy Plumbing
#30
68 low data

R G Murphy Plumbing

4.8(23)

R G Murphy handles emergency repairs, water heaters, and commercial work across West Columbia with consistent 5-star reviews praising his honesty, fast turnaround, and fair pricing. He stands apart for working holidays, rejecting unnecessary upsells, and explaining problems clearly to homeowners.

Emergency PlumbingWater Heater Installation & RepairCommercial Plumbing
W. B. Guimarin & Co.
#31
65 low data

W. B. Guimarin & Co.

5.0(9)✓ Google-verified

Reviewers describe quick, courteous service and reliable commercial work across South Carolina. Limited review detail constrains broader claims.

Water Heater Installation & RepairCommercial PlumbingGas Line Services
Air Waves Heating & Air
#32
63 low data

Air Waves Heating & Air

4.7(78)✓ Google-verified

Most reviewers report years of dependable service and quick response times, especially from long-term staff Eric, Mark, and Steve. However, a detailed 2018 complaint details high-pressure sales tactics, poor accountability after a technician caused water damage, and confrontational management response that overshadows otherwise positive experiences.

Water Heater Installation & RepairGas Line ServicesCommercial Plumbing
Home Services at The Home Depot
#33
63 low data

Home Services at The Home Depot

3.5(6)✓ Google-verified

Limited review evidence available. One recent report of dismissive staff behavior during checkout; an older review noted high-pressure sales and fewer product options than specialist vendors. A positive mention of paint color matching exists, but plumbing-specific feedback is absent.

Emergency PlumbingWater Heater Installation & RepairBathroom & Kitchen Remodel Plumbing
Green Star Plumbing Company Columbia
#34
63 low data

Green Star Plumbing Company Columbia

4.5(8)

Most recent work-leak repairs, pipe replacement, sink fixes-gets done quickly and cleanly, with staff who explain the job and show up on time. The one low review is too old and vague to assess; current feedback consistently praises Bill and the team for professionalism and fair rates.

Drain & Sewer CleaningWater Heater Installation & RepairCommercial Plumbing
Southern Pride Plumbing LLC
#35
61 low data

Southern Pride Plumbing LLC

4.8(4)✓ Google-verified

Two five-star reviews praise prompt, professional service and tidy water heater work with no follow-up issues. Evidence is limited to brief mentions, but both cite strong results on business installations.

Emergency PlumbingWater Heater Installation & RepairGas Line Services
1st Choice Plumbing & Gas LLC
#36
52 low data

1st Choice Plumbing & Gas LLC

5.0(3)✓ Google-verified

Curtis and his team respond quickly to burst pipes and major water emergencies, diagnosing problems accurately and offering fair prices. Reviewers across multiple years highlight their knowledge of hidden issues and clear communication.

Emergency PlumbingWater Heater Installation & RepairGas Line Services
Irmo Plumbing LLC
#37
52 low data

Irmo Plumbing LLC

5.0(3)✓ Google-verified

Not enough recent reviews yet to synthesise a reliable sentiment read for this business.

Emergency PlumbingRepiping & Pipe RepairWater Heater Installation & Repair
LS
#38
44 low data

Larry Scott Plumbing

3.0(3)

One five-star reviewer praised work quality and pricing well below larger firms. Another one-star review reported a no-show with no advance notice, forcing a call to another plumber.

Water Heater Installation & RepairGas Line ServicesEmergency Plumbing
Rooter-Man
#39
45 low data

Rooter-Man

5.0(1)

Not enough recent reviews yet to synthesise a reliable sentiment read for this business.

Emergency PlumbingDrain & Sewer CleaningWater Heater Installation & Repair
Jordan & Sons Plumbing
#40
45 low data

Jordan & Sons Plumbing

5.0(1)

Not enough recent reviews yet to synthesise a reliable sentiment read for this business.

Emergency PlumbingWater Heater Installation & RepairGas Line Services
A & T Plumbing Inc
#41
43 low data

A & T Plumbing Inc

3.4(5)

Two one-star reviews from separate commercial clients cite failure to repair a toilet that led to a $1,500 water bill, and characterize the company as dishonest and unreliable. Evidence is limited to two reviews.

Emergency PlumbingWater Heater Installation & RepairCommercial Plumbing
Hughes Supply
#42
72 low data

Hughes Supply

4.5(22)✓ Google-verified

Hughes Supply is a plumbing supply shop in West Columbia that has earned strong marks for staff knowledge and willingness to help customers solve problems. Several reviewers noted staff like Bryan, Doyle, Karen, and Mitch went beyond selling to explain how things work or guide fixture selection for remodels, sometimes at no charge.

Emergency PlumbingWater Heater Installation & RepairBathroom & Kitchen Remodel Plumbing
Driggers Plumbing Co
#44
22 low data

Driggers Plumbing Co

No rating yet

Not enough recent reviews yet to synthesise a reliable sentiment read for this business.

Emergency PlumbingWater Heater Installation & Repair

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Common questions about water heater installation & repair

How much does water heater installation or repair typically cost?
A basic repair, like replacing a heating element, thermostat, or valve, often runs in the low hundreds of dollars for parts and labor. A full tank replacement typically costs more once you factor in the unit itself, disposal of the old tank, and any code-required updates to venting or connections. Tankless installations tend to cost more upfront than a standard tank swap because of the venting and gas line or electrical work involved.
How often does a water heater need to be repaired or replaced?
A standard tank water heater usually lasts 8 to 12 years, less if sediment isn't flushed periodically or the anode rod is never replaced. Tankless units can last longer with regular descaling maintenance. Once a tank starts leaking from the body itself rather than a fitting, replacement is almost always the right call rather than repair.
What should I expect during a water heater installation?
A plumber should first check the size of the unit against your household's hot water demand, confirm the venting and gas or electrical connections meet current code, and pull a permit if required locally. Expect the old unit to be drained and hauled away, the new one set and connected, and a test run checking for leaks and proper temperature before they consider the job done.
How can I judge whether a plumber did quality work on a water heater?
Check that the temperature and pressure relief valve has a properly routed discharge pipe, that connections aren't showing any moisture after a day or two, and that the unit is set to a safe temperature (generally around 120 degrees) rather than left at a default setting. A quality job also includes a clear explanation of the warranty on both the unit and the labor.

Last updated 2026-07-18