Can I just walk in or do I need to call ahead?

The showroom is by appointment only; call to ask for Karen or Mitch to schedule a visit.

Do they have knowledge about what I actually need, or will they just sell me anything?

Reviewers report staff will explain your actual needs and sometimes advise you can save money by not buying something unnecessary.

Hughes Supply

Updated 2026-07-18 · 2,364 reviewed · 148 listed · Scored from 22 Google reviews · How we rank ›

4.5(22) 72 low data composite score See reviews on Google ✓ Google-verified

Emergency PlumbingWater Heater Installation & RepairBathroom & Kitchen Remodel PlumbingCommercial Plumbing

Google-verified22 Google reviewssince 1987

Services: Emergency Plumbing, Water Heater Installation & Repair, Bathroom & Kitchen Remodel Plumbing
Reviews: 22

What recent reviews say

Hughes Supply is a plumbing supply shop in West Columbia that has earned strong marks for staff knowledge and willingness to help customers solve problems. Several reviewers noted staff like Bryan, Doyle, Karen, and Mitch went beyond selling to explain how things work or guide fixture selection for remodels, sometimes at no charge.

Based on limited recent reviews, so treat this as low-confidence.

Praised for

knowledgeable staff
friendly service
staff willing to teach
strong for remodeling projects

Watch-outs

delivery/loading issues
return policy frustration
access hassles

responsivefriendly-technicianskilled-workmanship

Best for: homeowners and contractors building or remodeling kitchens and bathrooms

Think twice if: you need a liberal return policy or hassle-free delivery logistics

Strengths

staff explains solutions without pressure
strong on fixture selection for remodels
owner-recommended

Worth knowing

Staff Bryan, Doyle, Karen, and Mitch named across multiple reviews
Showroom by appointment only per recent review
One review noted customer left without spending money after staff explained their actual needs
Operating since 1987 per business website

What reviews say by service

Bathroom & Kitchen Remodel Plumbing: Karen helped customer navigate fixture selection by phone with budget and function in mind during a remodel
Water Heater Installation & Repair: Water heaters listed as stocked item but no specific review praise or complaint

How it compares

Rated 4.5 against a 4.67 average across the 106 emergency plumbing businesses listed here.
Has more Google reviews than 56% of the businesses in this directory.

How we scored this

How We Rank

Star rating 72

Review volume 59

Review recency 97

Review sentiment 57

Profile completeness 100

Verification 30

Rating breakdown

Common questions

Can I just walk in or do I need to call ahead?: The showroom is by appointment only; call to ask for Karen or Mitch to schedule a visit.
Do they have knowledge about what I actually need, or will they just sell me anything?: Reviewers report staff will explain your actual needs and sometimes advise you can save money by not buying something unnecessary.

Contact

Phone: +1803-796-6355
Website: http://hughessupply.com/westcolumbia/
Address: 1065 Sunset Blvd, West Columbia, SC 29171
Open in Google Maps

Last verified 2026-07-18

Opening hours

Monday: 07:00-16:00
Tuesday: 07:00-16:00
Wednesday: 07:00-16:00
Thursday: 07:00-16:00
Friday: 07:00-15:00
Saturday: Closed
Sunday: Closed

As listed on Google.

From their website

Services listed

Plumbing suppliesSeptic suppliesWell pumps and suppliesWater heatersHVAC suppliesKitchen faucetsGarbage disposersPlumbing fixtures

Operating:since 1987

As published by the business on its own website; not independently verified.

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