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Perfecto Plumbing &Gas LLC

Updated 2026-07-18 · 2,364 reviewed · 148 listed · Scored from 60 Google reviews · How we rank ›

4.9(60) 82 composite score See reviews on Google ✓ Google-verified
Emergency PlumbingDrain & Sewer CleaningWater Heater Installation & RepairCommercial PlumbingBathroom & Kitchen Remodel PlumbingGas Line ServicesRepiping & Pipe RepairLeak Detection & Repair

Google-verified60 Google reviews

Perfecto Plumbing &Gas LLC
Services
Emergency Plumbing, Drain & Sewer Cleaning, Water Heater Installation & Repair
Reviews
60

What recent reviews say

Perfecto Plumbing handles repairs from emergency leaks to major sewer line work, earning consistent praise for on-time service, clear explanations, and fair quotes. One significant dispute involved a damaged tub during a 2024 bathroom remodel job, resulting in a disputed refund and additional repair costs to the customer, though this remains an isolated complaint among 60 reviews.

Praised for
  • punctual arrival and scheduling
  • fair pricing and transparency
  • skilled workmanship on difficult jobs
  • responsive communication and follow-up
  • honest diagnosis and explanations
Watch-outs
  • damaged fixture (tub) during install
  • inadequate refund after damage
  • incomplete installation (missing expansion tank)
punctualfair-pricingskilled-workmanshipresponsiveupfront-quoteshowed-up-on-timefriendly-technicianquick-turnaroundlicensed-insured
Best for: Homeowners needing emergency water or gas repairs in the greater Columbia area with same-day response expectations.
Think twice if: Customers undertaking complex bathroom remodeling work involving multiple fixture installations; one documented dispute over damaged fixtures and refund adequacy.

Strengths

  • arrives same-day or next-day on major jobs
  • photographs and documents all work
  • provides warranty on repiping work
  • owner/lead technician named and available for consultation

Worth knowing

  • Mercelis (or Marcellis) appears as lead technician in multiple reviews
  • assistant Donnie noted for paired work
  • owner Mr. Odom personally handles emergency calls and long-distance consultations
  • sends before/after photos and videos of completed work
  • provides warranty on underground pipe replacement
  • reputation in Cayce/West Columbia community spanning at least 2 years

What reviews say by service

Emergency Plumbing
Praised for rapid response to after-hours emergencies; owner personally available on weekends
Water Heater Installation & Repair
Quick installation noted; one customer cited incomplete work (missing expansion tank) as contributing to follow-up costs
Repiping & Pipe Repair
Underground pipe replacement praised for documentation, warranty, same-day repair turnaround on main water line breaks
Leak Detection & Repair
Thorough diagnosis and testing; detects city-side leaks; explains causes to customers
Bathroom & Kitchen Remodel Plumbing
One significant dispute: damaged tub during shower trim installation, refund dispute ($125 offered vs. expected $720), required third-party resurfacing to resolve
Drain & Sewer Cleaning
Major sewer line backup resolved; root cause identified and fixed; praised for thoroughness

How it compares

  • Rated 4.9 against a 4.67 average across the 106 emergency plumbing businesses listed here.
  • Has more Google reviews than 71% of the businesses in this directory.

How we scored this

How We Rank
Star rating 89
Review volume 78
Review recency 88
Review sentiment 67
Profile completeness 100
Verification 30

Rating breakdown

5
58
4
1
3
0
2
0
1
1

Common questions

Will they take a job out of state or long distance?
Yes. One customer in Arkansas arranged a toilet replacement at their South Carolina home via Saturday phone call; Mr. Odom scheduled and completed installation Monday with photo/video documentation.
Do they provide a warranty?
Yes. Customers cite warranty on underground pipe replacement work. Follow-up calls confirm system functionality.
Can I get a quote before they arrive?
Yes. Quotes provided over the phone, and customers report they arrive timely after acceptance.
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Last updated 2026-07-18