Columbia, SC Plumber Guide
Menu
Get a quote

Carolina Conditions Heating Cooling Plumbing Electrical

Updated 2026-08-01 · 2,402 reviewed · 151 listed · Scored from 4,274 Google reviews · How we rank ›

4.9(4274) 88 composite score See reviews on Google ✓ Google-verified
Drain & Sewer CleaningEmergency PlumbingBathroom & Kitchen Remodel PlumbingRepiping & Pipe RepairGas Line Services

Google-verified4,274 Google reviewssince 2008

Carolina Conditions Heating Cooling Plumbing Electrical
Services
Drain & Sewer Cleaning, Emergency Plumbing, Bathroom & Kitchen Remodel Plumbing
Reviews
4274
Compare: Carolina Conditions vs Cottrell & Co. for bathroom and kitchen remodel plumbingCPS Drain & Plumbing vs Carolina Conditions: which one for water heater work?

What recent reviews say

Technicians here are reliably skilled: Gary fixes what others got wrong the first time, Tony listens hard before recommending options, and crews complete generator installations neatly and on schedule. Same-day emergency repairs happen. One recent customer spent a week without AC waiting for parts, felt pushed by repeated sales calls after declining a replacement quote, and noticed prices have climbed since a buyout.

The business claims South Carolina mechanical contractor licensing and operates across Columbia, West Columbia, Lexington, and surrounding areas. Generators, HVAC, plumbing repairs, and dryer vent cleaning all show up in reviews. Warranties are mentioned as a strength. Staff names that appear: Gary, Tony, David Kirby, Quon, Shawn, Trevor, Dylan, Justin, John, Joseph.

Recent shift: A 2-star review from 4 days ago expressed concern that service quality and responsiveness have declined since the company was bought out, with priorities now focused on sales of new units rather than repair service and customer satisfaction. This contrasts with earlier strong HVAC repair experiences but does not reflect a category-wide shift in recent reviews (the bulk remain 5-star).

Praised for
  • skilled technicians (Gary, Tony, David, Quon)
  • same-day and quick emergency response
  • thorough diagnosis and honest recommendations
  • professional installation with clean work areas
  • strong warranties
Watch-outs
  • poor communication during part delays
  • aggressive sales follow-up after declined quotes
  • steep pricing for new installations
  • slower service after company buyout
skilled-workmanshipresponsivepunctualshowed-up-on-timequick-turnaroundfriendly-technicianclean-work-areapoor-communicationoverpriced
Best for: homeowners needing emergency HVAC or plumbing repairs resolved same-day
Think twice if: planning new unit installations; one recent customer found pricing steep and sales follow-up aggressive

Strengths

  • experienced technicians who fix previous mistakes quickly
  • same-day emergency response
  • generator and dryer vent work completed neatly

Worth knowing

  • Gary (HVAC technician) praised for fixing previous technician's failed repairs and thorough follow-up
  • Tony (plumbing) known for listening to concerns and exploring all repair options before recommending
  • David Kirby (dryer vent) extracted a 4-inch brush head lodged in underground pipe
  • Dylan (generator sales) schedules installations within a week of consultation
  • Subcontractor Wilson Heating and Air used for some work
  • Generator installations include neat cleanup and full customer communication during job
  • Business claims South Carolina Mechanical Contractor License #M118178 and NADCA membership

What reviews say by service

Emergency Plumbing
Tony praised for attentive listening and thorough evaluation before recommending repair options.
Drain & Sewer Cleaning
David Kirby removed lodged brush head from underground dryer vent successfully.
Repiping & Pipe Repair
Tony's plumbing diagnosis and repair approach noted as thorough and considerate.
Gas Line Services
No specific evidence in reviews.

How it compares

  • Rated 4.9 against a 4.72 average across the 77 drain & sewer cleaning businesses listed here.
  • Has more Google reviews than 99% of the businesses in this directory.

How we scored this

How We Rank
Star rating 93
Review volume 100
Review recency 100
Review sentiment 64
Profile completeness 100
Verification 30

Rating breakdown

5
4126
4
53
3
14
2
17
1
64

Common questions

Can you come out the same day for a repair?
Yes. Justin came out for an emergency repair and completed it the same day, and Shawn got an AC unit running again quickly. Same-day response appears standard for emergencies.
Do you install generators?
Yes. Dylan handles generator sales and consultations; installations are scheduled within a week and completed with clean work areas. Recent reviews describe professional, on-time crews.
Are you available 7 days a week?
Their Google business listing shows 7 days of hours published, and reviews mention weekend emergency work, but specific hours should be confirmed directly.
Request a quote

Similar plumbers nearby

Accurate H2O Plumbing L.L.C.
83

Accurate H2O Plumbing L.L.C.

4.6(68)✓ Google-verified

Accurate H2O's technicians earn consistent praise for arriving on time, assessing problems thoroughly, and completing jobs quickly. Gabriel, Taylor, Christopher, Justin, and Nicholas are named as skilled and friendly. Staff explain options clearly and charge reasonably. One caller reported no callback when calling about warranty work, though the company later said they don't handle manufacturer repairs.

Emergency PlumbingBathroom & Kitchen Remodel PlumbingCommercial Plumbing
View profile
Smooth Waters Plumbing
93

Smooth Waters Plumbing

4.9(690)✓ Google-verified

Smooth Waters handles residential and commercial plumbing across multiple South Carolina counties with consistent professionalism. Technicians like Samuel, Suthern, Charlie, and Tyler show up on time, explain problems clearly, offer repair or replacement options, and clean up thoroughly. Repeat customers trust them for everything from emergency water restoration to tankless upgrades. The business manages complex jobs well, including drain replacement assessments and gas water heater work. Reviewers note reasonable pricing despite complexity, responsive operators who keep homeowners informed, and a team reliable enough that customers sign multi-year service contracts. No significant complaints appear across recent reviews.

Commercial PlumbingGas Line Services
View profile
Kay Plumbing, Heating & Cooling
87

Kay Plumbing, Heating & Cooling

4.7(1534)✓ Google-verified

Derek, Austin, Mike, Butch, Carlos, and Matt are the faces reviewers name most often, each praised for arriving on time, explaining work step-by-step, and handling jobs from diagnosis through completion the same day. One customer felt pressured into a $1,127 kitchen faucet install that leaked and required another call back, but the volume and consistency of five-star reviews reflects a company that fixes problems and earns repeat business. The business serves emergency calls, drain clogs, water heater replacement, and complex diagnostics across Lexington and surrounding counties. Their website lists a Master Plumber license, EPA certification, and a gold maintenance subscription. Most recent feedback celebrates technicians who ask questions and work hard, though the single low review flags pricing pressure on a premium fixture.

Drain & Sewer CleaningCommercial PlumbingGas Line Services
View profile

Own this business? Get featured

Own or market a business here? Ask about featured placement and advertising on this directory. Your message goes straight to the directory team.

Last updated 2026-08-01