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Roto-Rooter Plumbing & Water Cleanup

Updated 2026-07-18 · 2,364 reviewed · 148 listed · Scored from 136 Google reviews · How we rank ›

4.9(136) 91 composite score See reviews on Google ✓ Google-verified Publishes prices
Emergency PlumbingWater Heater Installation & RepairCommercial PlumbingDrain & Sewer CleaningGas Line ServicesLeak Detection & Repair

Google-verified136 Google reviews["since 1935"]

Roto-Rooter Plumbing & Water Cleanup
Services
Emergency Plumbing, Water Heater Installation & Repair, Commercial Plumbing
Reviews
136

What recent reviews say

Work gets done fast and right. Techs like Charles, Tim, Matt, and Aydan take time explaining problems and show up within 30 minutes to an hour. Staff stay in touch during the job and handle complex issues on the first visit.

Reviewers mention leaks, waste line blockages, and repair diagnostics. Several customers use them repeatedly for multiple properties. Payment includes a $25 discount on service calls, and the business is licensed and insured. Serving Irmo and surrounding areas since 1935.

Praised for
  • skilled technicians
  • fast response and arrival
  • patient explanations
  • professional service
  • reliable for recurring work
responsiveshowed-up-on-timeskilled-workmanshipfriendly-technicianquick-turnaroundfair-pricing
Best for: Homeowners needing same-day or emergency plumbing with clear explanations and follow-up.

Strengths

  • Technicians arrive within 30 minutes to an hour
  • Skilled diagnosis and explanation of problems
  • Licensed and insured
  • Recurring customers for multiple properties

Worth knowing

  • Technicians named: Charles, Tim Dumas, Neal, Aydan, Tex, Matt, Isaiah
  • Matt arrived within 30 minutes and completed job within an hour
  • Charles provided well and city water system education
  • Company serves multiple properties for recurring customers
  • Female technician noted for patience and skill

What reviews say by service

Emergency Plumbing
Techs respond quickly and fix issues on first visit.
Leak Detection & Repair
Charles explained well and city water leak causes in detail.
Drain & Sewer Cleaning
Aydan resolved waste line blockage professionally.
Water Heater Installation & Repair
Listed on their website; no specific review feedback.
Gas Line Services
Listed on their website; no specific review feedback.
Commercial Plumbing
Used for multiple commercial properties; always on time and efficient.

How it compares

  • Rated 4.9 against a 4.78 average across the 71 drain & sewer cleaning businesses listed here.
  • Has more Google reviews than 81% of the businesses in this directory.

How we scored this

How We Rank
Star rating 91
Review volume 93
Review recency 100
Review sentiment 81
Profile completeness 100
Verification 30

Rating breakdown

5
128
4
3
3
3
2
0
1
2

Common questions

How quickly can they respond?
One reviewer reported Matt arrived within 30 minutes and finished in an hour. Another said Roto-Rooter got back the next day to schedule a visit.
Do they explain what's wrong?
Yes. Charles walked a customer through well and city water systems, and technicians regularly take time to explain issues step by step.
Are they licensed and insured?
Yes, their website states they are fully licensed and insured.

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Last updated 2026-07-18