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Kelly Installations LLC

Updated 2026-07-18 · 2,364 reviewed · 148 listed · Scored from 36 Google reviews · How we rank ›

5.0(36) 82 composite score See reviews on Google ✓ Google-verified
Water Heater Installation & RepairEmergency PlumbingRepiping & Pipe RepairLeak Detection & Repair

Google-verified36 Google reviewsSince 1983 (40+ years)

Kelly Installations LLC
Services
Water Heater Installation & Repair, Emergency Plumbing, Repiping & Pipe Repair
Reviews
36

What recent reviews say

Kelly Installations operates as a three-generation family plumbing business with technicians skilled in both plumbing and electrical work. Reviewers consistently praise David Kelly and Jarrett Kelly for showing up on time, calling ahead, explaining work clearly, and cleaning up completely after jobs. Fair pricing, honest estimates, and quick response times stand out. No complaints appear in the review set.

The business handles water heater replacements and installations (including tankless units), toilet repair, sink and garbage disposal work, drain cleaning, and leak detection. Customers who bought water heaters elsewhere report saving money by using Kelly for installation. Their website claims 40 years in business serving West Columbia and the greater Midlands area.

Praised for
  • punctual and calls ahead
  • clean workmanship and leaves no mess
  • honest pricing and fair estimates
  • knowledgeable and patient technicians
  • quick turnaround and easy scheduling
punctualfair-pricingskilled-workmanshipresponsiveclean-work-areashowed-up-on-timeupfront-quotefriendly-technician
Best for: homeowners seeking reliable, honest plumbing with no surprises and clean, on-time service.

Strengths

  • Licensed in both plumbing and electrical
  • 40+ year family business with three generations
  • Leaves work areas clean and calls ahead
  • Fair pricing and honest estimates

Worth knowing

  • David Kelly and Jarrett Kelly named as primary technicians
  • Jarrett Kelly known to customers for 20+ years with no callbacks on completed work
  • David Kelly licensed in both plumbing and electrical
  • Customers report success bringing their own water heaters (e.g., from Amazon) for installation to save money
  • Business has earned repeat customers over 2+ years and multiple past uses

What reviews say by service

Water Heater Installation & Repair
Tankless and standard water heater installations praised for on-time service and clear explanations; customers save by bringing their own units.
Emergency Plumbing
Quick response and immediate fixes reported; one customer's emergency toilet repair after contractor damage handled professionally.
Leak Detection & Repair
Leaking water heater replaced with honest options review and reasonable estimate; professional execution.
Repiping & Pipe Repair
Website claims repipe services; reviews mention water line installation and various fixture work completed cleanly.

How it compares

  • Rated 5 against a 4.73 average across the 83 water heater installation & repair businesses listed here.
  • Has more Google reviews than 65% of the businesses in this directory.

How we scored this

How We Rank
Star rating 91
Review volume 68
Review recency 100
Review sentiment 81
Profile completeness 75
Verification 30

Rating breakdown

5
36
4
0
3
0
2
0
1
0

Common questions

Can Kelly Installations install a water heater I buy myself?
Yes. Customers report bringing water heaters from Amazon and other retailers for installation, saving money versus buying from home improvement stores.
Will the technician call before arriving?
Yes. Reviewers consistently report David Kelly and Jarrett Kelly call ahead to let you know when they're on the way.
Is the work area cleaned up after the job?
Yes. Multiple reviewers note the technicians clean up so thoroughly you would not know they were there.
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Last updated 2026-07-18