Google-verified2 Google reviews
Both reviews praise the staff as helpful and the store for stocking quality goods at fair prices. Evidence is thin: only two reviews focus on the plumbing remodel service specifically.
Based on limited recent reviews, so treat this as low-confidence.
Most jobs run smooth: crews arrive on schedule, handle tough work like pipe replacement and faucet installs cleanly, and leave the space tidy. One recent appointment was missed without notice, causing lost work time; older reviews note the company sometimes closes to new customers when fully booked.
All 18 reviews are five-star, centering on Jon Douglas's responsiveness, technical expertise, and willingness to educate customers without pressure. Callers consistently report same-hour or same-day arrival, fair pricing described as reasonable rather than cheap, and follow-up quality checks. The business handles everything from emergency repairs to major replacements (water heaters, main lines, drain work), and reviewers particularly praise how he stays calm during crises and explains options thoroughly.
All 16 five-star reviews praise fast response times, reasonable prices, and named technicians (Clyde, Curtis, Kirk, Clarence) who are professional and thorough. Customers consistently highlight same-day or next-day service for emergency issues, water heater replacements, and leak repairs.
Last updated 2026-07-18