Google-verified1,801 Google reviews
Every recent review names a specific technician and praises them for professionalism, politeness, and taking time to explain problems and options. Reviewers repeatedly mention technicians arriving on time, diagnosing issues thoroughly, and providing detailed breakdowns of work or photos of completed jobs.
Staff like Eric, John, Dallas, Leon, and Harrison stand out for patience and knowledge. One reviewer signed up for membership after Dallas's service. Water heater quotes are noted as reasonably priced. No complaints appear in recent submissions.
All eight reviews are five-star. Callers praise staff like Tracey and Janese for quick scheduling and clear answers; technician Ben earns repeated mention for thoroughness and professional handling of leak detection and damage assessment. No complaints appear in the review text.
Curtis and his team respond quickly to burst pipes and major water emergencies, diagnosing problems accurately and offering fair prices. Reviewers across multiple years highlight their knowledge of hidden issues and clear communication.
Sunday and ice-storm calls answered same night by knowledgeable crew who explain repairs clearly and finish fast. Matt, Jacob, Jordan Brown, Jerel, and Joshua Jones earn repeat customers with professional troubleshooting; one poor diagnosis was refunded after a complaint, though some find parts and labour costly.
Last updated 2026-07-18