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Beaver Plumbing earns consistent five-star ratings for responsive emergency work and straightforward repairs. Technicians Garrett, Kaine, and Steve are named repeatedly for professionalism and clear explanations. Dispatch staff Clarissa and Sherry also stand out for helpfulness. The one caveat: one recent review notes unfinished work orders on side jobs like lighting.
Most jobs wrap the same day or by next morning. Customers highlight honesty (one tech declined unnecessary work after reviewing photos). Pipe replacements, toilet and flange repairs, and water heater installs are well-documented. Staff leave work areas clean and fill holes back in.
Curtis and his team respond quickly to burst pipes and major water emergencies, diagnosing problems accurately and offering fair prices. Reviewers across multiple years highlight their knowledge of hidden issues and clear communication.
Most customers report fast arrival, fair prices, and solid work from Parker and his father. One significant complaint: a commode unclogging charged $450 over two visits resulted in unresolved issues, no receipt, and hostile communication when the customer sought answers.
On Call's 4.9-star reputation rests on its named technicians-Nathan, JB, Josiah, and Patrick among them-who diagnose issues quickly, explain work clearly, and execute without unnecessary upsells. Dispatch responds within hours, and the team cleans up after themselves, a detail most competitors skip. One recent cancellation during a booked emergency window shows a gap in reliability that undermines otherwise consistent five-star praise. The business handles drain clearing, leak detection, water heaters, gas lines, and commercial jobs across Columbia and the Midlands. Customers consistently note that technicians offer multiple repair options upfront, finish efficiently, and follow up with preventive advice. Their 15-year track record and ability to serve everything from apartment complexes to churches reflects broad service depth and trust built over time.
Last updated 2026-08-01