Do they offer emergency service?

Yes; customers report prompt response for AC and water heater emergencies, sometimes same-day.

What happens if work fails?

Warranty disputes reported; the business has refused to cover new units that failed within a year, requesting upfront credit card payment and $125 evaluation fees.

B&B Plumbing, Heating & Air

Updated 2026-07-18 · 2,364 reviewed · 148 listed · Scored from 15 Google reviews · How we rank ›

3.9(15) 51 low data composite score See reviews on Google ✓ Google-verified

Emergency PlumbingWater Heater Installation & RepairGas Line Services

Google-verified15 Google reviews

Services: Emergency Plumbing, Water Heater Installation & Repair, Gas Line Services
Reviews: 15

What recent reviews say

Some customers report fast emergency service and reasonable rates, particularly for water heater replacement. Others describe slow communication, failed diagnostics that multiple competitors disagreed with, and reluctance to warranty work, with one reviewer hiring another contractor to redo an HVAC install that leaked refrigerant within a year.

Based on limited recent reviews, so treat this as low-confidence.

Praised for

prompt emergency response
fair pricing on repairs
quick turnaround on water heaters

Watch-outs

slow to return calls
misdiagnosis of issues
poor workmanship and shortcuts
warranty disputes and refusal to honor past work

responsivefair-pricingskilled-workmanshippoor-communicationmisdiagnosed-issue

Best for: homeowners seeking fast water heater replacement during emergencies

Think twice if: reluctant to honor warranties on past work; multiple reviews cite misdiagnosis disputed by other plumbers

Strengths

emergency availability
same-day water heater replacement
competitive pricing on repairs

Worth knowing

Owner Paul; work described by other contractors as sloppy
One HVAC unit installed by B&B was 6 lbs short in refrigerant within a year of install
Multiple callers reported diagnosis contradicted by five competing plumbing companies
Charges $125 evaluation fee for warranty issues on work he installed

What reviews say by service

Emergency Plumbing: Fast response praised in some emergencies; diagnosis errors disputed by multiple competitors in other cases
Water Heater Installation & Repair: Prompt replacement and same-day fixes cited positively; one unit malfunctioned within a year with poor workmanship suspected

How it compares

Rated 3.9 against a 4.67 average across the 106 emergency plumbing businesses listed here.
Has more Google reviews than 51% of the businesses in this directory.

How we scored this

How We Rank

Star rating 58

Review volume 52

Review recency 4

Review sentiment 47

Profile completeness 75

Verification 30

Rating breakdown

Common questions

Do they offer emergency service?: Yes; customers report prompt response for AC and water heater emergencies, sometimes same-day.
What happens if work fails?: Warranty disputes reported; the business has refused to cover new units that failed within a year, requesting upfront credit card payment and $125 evaluation fees.

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Emergency PlumbingDrain & Sewer CleaningWater Heater Installation & Repair

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22 low data