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Apple Services Plumbing, LLC

Updated 2026-07-18 · 2,364 reviewed · 148 listed · Scored from 73 Google reviews · How we rank ›

3.9(73) 61 composite score See reviews on Google ✓ Google-verified
Emergency PlumbingRepiping & Pipe RepairWater Heater Installation & RepairCommercial PlumbingGas Line ServicesDrain & Sewer Cleaning

Google-verified73 Google reviews

Apple Services Plumbing, LLC
Services
Emergency Plumbing, Repiping & Pipe Repair, Water Heater Installation & Repair
Reviews
73

What recent reviews say

Long-term customers who've stayed with Apple report skilled technicians arriving quickly for emergencies and transparent pricing. However, recent reviews describe sharp price hikes, abandoned jobs, unfinished installations, and refused refunds. Multiple reviewers cite complaints to the City of Columbia Wastewater office and concerns about active licensing, suggesting the company has changed significantly since its 2021 ownership transfer.

Praised for
  • responsive emergency service
  • knowledgeable technicians
  • friendly staff
  • fair upfront pricing
Watch-outs
  • price increases without notice
  • incomplete work and poor quality
  • no-shows and poor follow-up
  • unresolved billing and refund issues
  • licensing and credential concerns
responsivefriendly-technicianupfront-quotehidden-feesno-showpoor-communicationmisdiagnosed-issue
Best for: customers needing same-day emergency calls with an established technician
Think twice if: recent price increases, job abandonment, and refund disputes were reported; verify licensing before hiring

Strengths

  • rapid emergency response
  • named technicians praised for knowledge
  • flexible payment arrangements

Worth knowing

  • Original owner Mike Jordan sold company in 2021 and is no longer affiliated
  • technicians named in reviews include Nathan, Spencer, Logan, Joe, Craig, Sam, and Jack
  • Thanksgiving morning emergency service completed within 30 minutes
  • warranty covers parts only, not labor for installations
  • City of Columbia Wastewater office has received multiple complaints

What reviews say by service

Emergency Plumbing
Same-day dispatch praised; one reviewer had appointment set same morning
Water Heater Installation & Repair
Technician within an hour; customer skipped second quote due to service quality, but warranty covers parts only
Drain & Sewer Cleaning
Commercial drain clients dropped the company over price increases
Repiping & Pipe Repair
Major renovation work left incomplete; kitchen connections never created, did not pass inspection

How it compares

  • Rated 3.9 against a 4.67 average across the 106 emergency plumbing businesses listed here.
  • Has more Google reviews than 74% of the businesses in this directory.

How we scored this

How We Rank
Star rating 40
Review volume 81
Review recency 98
Review sentiment 45
Profile completeness 75
Verification 30

Rating breakdown

5
49
4
4
3
2
2
1
1
17

Common questions

Do they offer emergency service on holidays?
Yes. One customer received an 11am appointment on Thanksgiving morning and the job was completed in 30 minutes.
Is labor covered under warranty?
No. Warranty covers the part only, not labor. Service call and labor fees apply to warranty claims.
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Last updated 2026-07-18